Financial technology companies have sprung up, bringing the greatest impact on retail banking industry. As the fragmentation of time has been the new normal, customers are more willing to purchase separate service each time. ATM Locker conforms to the characteristics of this era, which is a better service method to effectively reduce cost and increase profit, transforming retail banking into a low-cost agile organization, so as to win back the favor of customers.
An ATM Locker could be a branch, which covers all self-service banking business. ATM and Locker share a man-machine interface, where the cash business is completed by the traditional ATM part, all the media (like U-key, card and passbook) are delivered by the locker part and all information is filled and transmitted through app. Customers complete all business applications and inquiries using app and if there is the need to deposit or withdraw cash, customers can go to the ATM Locker’s location to complete the operation according to the instructions on the app. For businesses that involve goods delivery such as opening an account and re-application for lost goods, after the bank staff deliver to the ATM locker site, notice will be sent to customers automatically and customers can pick up the good at any time.
Existing bank outlets utilize a number of equipment to complete the businesses mentioned above, of them the simplest portfolio is ATM+STM and the complex one contains ATM+ CRS+ instant card + cheque book printing machines and such. There is no doubt that ATM locker is the simplest solution with the lowest cost and easiest maintenance. Because of the simplicity, cooperation with existing shops is made possible – banks offer the equipment and shops provide place with simple maintenance. Banks pay shops commission according to the volume of business. There is even no need for full time bank staff to provide 7/24 service to customers based on the lowest overall cost of banks.
A strong bank network, radiating numerous ATM locker branches is somewhat like the modern post office, where businesses get unified processing in the bank network, the bank's messenger carry cash and the necessary media to ATM Locker just like the postman. Currently, a majority of banks have canceled paper bill. If customers need paper bills, banks can discard postal delivery. Instead, the bank's messenger can deliver various business media uniformly, such as the company's business bills, commercial paper, private business U-KEY, passbook etc. Each medium has an envelope with a unique identifier. The bank messenger only needs to scan the bar code and deliver. All information transmission is automatically completed by the system. With all the business data and monitoring video recorded, disputes are less likely to happen, thus enhancing the security and confidentiality work.
Franchisees provide the place to take care of the safety of the machine, handle simple faults and escalate complex faults for repair. Most of the profits of the bank come from the middle-aged people who accept new things a little bit slowly. The appropriate guidance from franchisees is conducive to the promotion of business; on the other hand, ATM Locker brings more traffic to the shop, which is a win-win process. After the digitization, the number of people to visit the bank is less, and the frequency of ATM use becomes lower. For regions without bank outlets, the business demand is not high. To set up an ATM locker is such region is enough. To mix the company business and private business, banks can make full use of the equipment. Banks should increase the density of ATM lockers, so ATM locker can be closer to the customers, providing more convenient customer experience.
The war to win financial customers has started. ATM locker can provide customers with flexible, agile and innovative services. Shanghai Locker Solution Company has a wealth of experience in ATM locker and we look forward to working with you!